Terms and Conditions

Immi Careers ("the Platform", "we", "our", "us") is an online career services and recruitment facilitation platform that connects international job seekers with Australian employment opportunities. We are not a registered migration agent, immigration lawyer, or licensed employment agency.

These Terms govern your access to and use of the Platform. By creating an account or using any part of our services, you agree to these Terms and our Privacy Policy.

You must be at least 18 years old and legally permitted to work or seek employment in your intended jurisdiction to use this Platform. By registering, you represent that all information you provide is accurate and complete.

Immi Careers provides the following services under paid and free subscription tiers:

• Access to job listings curated for international workers
• Profile creation and CV management tools
• Application tracking and status management
• Career development courses and resources
• Skills assessment consultation facilitation
• Monthly activity reporting

Payments made to Immi Careers are exclusively for access to the above platform services. No portion of subscription fees constitutes a commission, placement fee, referral fee, or any other payment to employers or third parties on your behalf.

Visa and immigration outcomes are determined solely by the relevant Australian government authorities (including the Department of Home Affairs) and are entirely outside our control. Nothing on this Platform constitutes immigration advice.

Immigration and visa advice must only be sought from a registered migration agent (MARA registered) or a qualified immigration lawyer. Immi Careers accepts no responsibility for visa applications, outcomes, or any immigration decisions made in reliance on information found on this Platform.

All content on Immi Careers, including blog posts, guides, course materials, and skill assessments, is provided for general informational purposes only. It does not constitute legal, migration, tax, or financial advice. You should seek professional advice for your specific circumstances.

7.1 Billing. Subscription fees are charged in advance on a monthly, 6-month, or annual basis as selected at checkout. All prices are listed in US Dollars (USD) and are inclusive of applicable taxes unless stated otherwise. By subscribing, you authorise us (through our payment processor, Stripe) to automatically charge your payment method for each billing period until you cancel in accordance with Section 7.4.

7.2 No Hidden Fees. Your subscription fee covers access to platform services only. There are no additional commissions, placement fees, or charges to employers or third parties made on your behalf.

7.3 Auto-Renewal. All subscription plans automatically renew at the end of each billing period (monthly, every 6 months, or annually) at the then-current rate unless you cancel before the renewal date. Upon renewal, your payment method will be charged for the next billing period. We will send you an email reminder before each renewal so you can decide whether to continue or cancel.

7.4 Cancellation. You may cancel your subscription at any time through the Billing section of your dashboard or by contacting us at billing@immicareers.com.au. Cancellation takes effect at the end of the current billing period — you retain access to premium features until then, and no further charges will be made. Cancelling does not entitle you to a refund for the current billing period (see Section 8).

7.5 Price Changes. We reserve the right to change subscription pricing with 30 days' written notice. If a price increase applies to your current plan, you will be notified by email before the next renewal. You may cancel before the renewal date to avoid the increased charge; continued use after the notice period constitutes acceptance of the new pricing.

7.6 Payment Failure. If your payment method fails on a renewal date, we may attempt to process the payment again. If payment cannot be completed, your subscription may be downgraded to the free tier and premium access suspended until a valid payment method is provided.

8.1 Refund Requests. All refund requests must be submitted through our official refund request form available at Contact Us. Informal requests via chat or email will not be processed.

8.2 Review Period. All refund requests will be reviewed within 7–10 business days from the date the completed refund request form is received.

8.3 Contact During Review. We will contact you during the review period if we require additional information to process your request, or to communicate our decision and any proposed resolution.

8.4 Eligibility. Refunds may be granted at our discretion in cases where a technical fault prevented access to services, or where a billing error occurred. Refunds are not provided for change of mind, failure to use the service, or dissatisfaction with employment outcomes (which are beyond our control).

8.5 Auto-Renewal Charges. Because subscriptions are billed in advance and automatically renew, charges for a renewed billing period are non-refundable once the renewal has been processed, except where required by applicable law (including the Australian Consumer Law). To avoid future charges, you must cancel before your renewal date as described in Section 7.4.

8.6 Chargebacks and Disputes. If you initiate a chargeback or payment dispute with your financial institution before contacting us, we reserve the right to suspend your account pending investigation. We encourage you to contact us first at billing@immicareers.com.au so we can resolve issues directly and promptly.

• Provide accurate, truthful, and up-to-date information on your profile
• Not misrepresent your qualifications, work rights, or experience
• Not use the platform for any unlawful purpose
• Not share your account credentials with third parties
• Not scrape, copy, or redistribute platform content without written permission

Your data is protected using industry-standard security measures. Access to data within the platform is governed by role-based access controls — employers can only view candidate information that has been explicitly shared through an application. Administrators access data only as required for platform operation and support.

Full details are available in our Privacy Policy.

All content, trademarks, software, and materials on this Platform are the property of Immi Careers or its licensors. You may not reproduce, distribute, or create derivative works without our express written consent. Your personal data and uploaded documents remain your property.

To the maximum extent permitted by law, Immi Careers and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of employment opportunity, loss of income, visa refusal, or any outcome arising from use of or reliance on this Platform.

Our total cumulative liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the total subscription fees paid by you in the 3 months preceding the claim.

You agree to indemnify and hold harmless Immi Careers from any claims, damages, losses, or costs (including legal fees) arising from your use of the Platform, your breach of these Terms, or your violation of any third-party rights.

We reserve the right to suspend or terminate your account without notice if you breach these Terms, provide false information, or engage in fraudulent conduct. Upon termination, your right to access the platform ceases immediately. Refund eligibility under such circumstances is subject to Section 8.

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales, except where mandatory consumer protection laws in your jurisdiction provide otherwise.

We may update these Terms from time to time. Material changes will be notified to registered users via email with at least 14 days' notice. Continued use of the Platform after the effective date of changes constitutes acceptance of the revised Terms.

For questions about these Terms: legal@immicareers.com.au

For refund requests: Contact Us Page

For billing disputes: billing@immicareers.com.au